Susan E. Hakala serves as an Assistant Vice President and Commercial Title Officer in the National Title Operations department for the Richmond NCS unit. Her duties include title reviews, the preparation of closing documents and closing statements, and the accurate and expeditious disbursement of closing funds. Susan has been an employee of Fidelity National Title Insurance Company for four years. 

The group of individuals that I work with are professional, smart and caring. It is an honor to work with such great people.


Susan also works with the CCFA – Crohn’s and Colitis Foundation of America. She and her husband John have two daughters, Ashley and Kerry.


Susan E.
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